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An operations update from VAVOOM

In these uncertain times we wanted to provide you with an update as to the measures we've put in place at Vavoom to ensure the safety of our customers and staff. At this stage our showroom is open and we are taking and despatching orders as usual. We are, however, taking some extra precautions to create a safe environment for both staff and customers:

We ask that customers maintain the 1.5 metre distance from staff and have included barriers in showrooms where appropriate. All payments are to be made via touchless methods wherever possible, and customers are not expected to sign when picking up goods. If heavier items are to be loaded into vehicles our staff will assist but we request distance is maintained. Lighter items can be placed at the warehouse exit to be loaded by customers themselves. Supplier sales representatives have been requested not to visit the showrooms to decrease social contact. We are available via Live Chat, telephone and email if you have product queries or would like assistance with selecting products.Finally, as excited as you may be about your stylish new purchase, we have temporarily suspended all celebratory high-fives between staff and customers, to be replaced with warm smiles and knowing nods of 'job well done' issued from a safe distance :)

If you are feeling unwell we of course ask you to stay home, however if you're fighting fit then we look forward to welcoming you as always, with our showrooms currently maintaining regular opening hours. If you do have the ability to support small and local businesses at this time, we would all certainly appreciate it. 

We thank you for your understanding, and will keep you up to date with any major changes.

Until then, take care of yourselves and each other!

The team at Vavoom.

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